Monday, August 5, 2013

Update your contact info in Outlook

If you have switched schools, switched departments, been promoted, or entered into matrimony in the last five years then it is quite possible that your contact information in our email system is incorrect. It could also be incorrect in Schoology, Infinite Campus, Mastery Manager, or some other location. We'll get to that in just a moment.

Outlook contact information
Check the information listed in Outlook and submit a Help Desk request under the heading "Email -> Other" if a correction is needed. Check the information by following the directions below.

  1. Open a new message in Outlook, and put your own name in the "To..." field
  2. Right click on your name and choose Contact Card
  3. Check the information in the Contact tab. Your department, office (school initials - FHS), and office phone number are in this field. 
  4. Check the information in "Member of" field. This is a list of the email groups you belong to. Be careful when you request to leave an email group because your boss might think otherwise!
Outlook Contact Card

Outlook contact information

Outlook email groups


If you have recently begun or ended a marriage then a name change might be in order. Be sure to file the Change of Status paperwork with the district Human Resource department to begin the process. Once you receive notification that HR has processed the paperwork then we can help change your name for your network account (computer logon), email address, and all the other software based on your name or email address.

Schoology, Infinite Campus and Mastery Manager
Your username or contact information might also be incorrect in the major software suites we use in our school. We can correct most issues related to names and email addresses. We can also fix your home school in Schoology if it is incorrect. File a Help Desk ticket under the "Other" category for any name change-related requests. Be sure to file the paperwork with HR if it is needed!

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